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Introduction

Eden & Olivia® Clothing (“Eden & Olivia“, “we“, “us“, or “our“) operates the edenolivia.shop website (the “Site“).

We are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Eden & Olivia. Please read this Privacy Policy carefully.

By visiting our Site directly or through another site, you accept the practices described in this Privacy Policy.

What Information Do We Collect?

We collect the following types of information about you:

Information You Provide to Us

We collect information you provide directly to us, such as when you make a purchase, contact us via email, interact with us on our social media pages, fill out a form, participate in a contest or promotion, apply for a job, request customer support or otherwise communicate with us. This information may include:

• Contact details – your name, email address, postal address, phone number and any other contact information you choose to provide.
• Credentials – passwords, password hints and other security information used to authenticate you for account access.
• Demographic information – things like your gender, age, country and preferred language.
• Payment information – PayPal, credit card or other payment information to process orders or make purchases.
• Communications – information you provide when you contact us with questions, feedback, testimonials, reviews of our products, suggestions or other communications.
• Employment information – resumes and other job application information.

Information We Collect Automatically

We also collect information about you automatically when you visit our Site:

• Log Information – information about your use of our Site, including IP address, access times, pages viewed, browser type and pages visited before navigating to our Site.
• Device Information – device identifiers, information about your mobile device or other devices you use to access our Site.
• Location Information – your device location based on information from your IP address or other location sensors.
• Cookies and Other Tracking Technologies – cookies, web beacons and other technologies to collect information about how you interact with our Site.

How Do We Use Your Information?

We use your information for the following purposes:

• Provide, maintain and improve our Site and services.
• Process transactions and send order confirmations.
• Respond to your requests, questions and concerns. Communicate with you about orders, products, services and promotions.
• Send marketing communications, product updates, surveys and promotional offers if you opt-in to these types of communications.
• Analyze how users interact with our Site.
• Develop new products and services.
• Monitor and analyze trends, usage and activities.
• Detect, investigate and prevent fraud or other illegal activities and protect the rights and property of Eden & Olivia and others.
• Link or combine with information we collect from third parties to help understand your needs and provide you with better service.
• Carry out any other purpose described to you at the time the information was collected.

How Do We Share Your Information?

We may share your information in the following circumstances:

• With third party service providers that perform services and process data on our behalf based on our instructions. We only share information required for them to provide the service.
• To comply with legal obligations, enforce our Terms of Service, prevent fraud, and protect the safety of our users and the public.
• In connection with a merger, sale, or acquisition if Eden & Olivia sells or transfers the business or assets.
• With your consent or at your direction, such as if you authorize a third party application or website to access your account.
• To protect and defend the rights, property or safety of Eden & Olivia, our users or the public.
• With third parties as part of an investigation of suspected fraud or other illegal activity.

We do not share or sell your personal information with third parties for their marketing purposes.

Is Your Information Transferred Internationally?

Eden & Olivia is based in the United States and we process and store information in the U.S. We may transfer your information to countries other than your own, but any country to which we transfer your information provides the same level of protection required under your local privacy laws.

What Is Our Retention Period?

We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Your Choices and Rights

Marketing Communications

You can opt-out of marketing emails by following the unsubscribe link at the bottom of the email or adjusting your notification settings. Note that you cannot opt-out of essential account emails required to facilitate your orders.

Access and Update Your Information

If you have registered for an account, you can access and update certain account information by logging into the account. If you wish to deactivate your account, please email us at [email protected].

Delete Your Information

If you wish to delete or request deletion of your information, please email us at [email protected]. Please note we may be required to retain certain information by law.

Object to Processing

If you do not want your information collected by Google Analytics, you can install the Google Analytics Opt-out Browser Add-on.

Lodge a Complaint

If you feel we mishandled your personal information, please contact us at [email protected]. We will promptly investigate your complaint and respond to you with our findings and proposed solutions.

You can also lodge a complaint with your local data protection authority.

How Do We Protect Your Information?

We use reasonable organizational, technical and administrative measures to protect personal information under our control. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure.

We use appropriate encryption when processing your financial information. We implement appropriate technical and organizational measures to protect your information, but we cannot guarantee the security of your financial data transmitted over the internet.

Our Policy Towards Children

Our Site is not directed to children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us at [email protected].

Cookies and Other Website Usage Information

When you visit our Site, we and third party service providers may use cookies, web beacons, tags, scripts and other technologies to recognize your device and collect information about your use of our Site and other websites and apps over time, across different websites, devices, online services and other apps.

Cookies

Cookies are small text files that websites send to your computer or other internet-connected device to uniquely identify your browser or device. They allow websites to store things like user preferences and settings. For example, cookies can be used to remember your login details, items you add to your shopping cart, or language preferences.

Web Beacons

Web beacons are small transparent graphic images embedded in a web page or email that can be used for things like tracking the activity on a website or counting email engagement.

Tags and Scripts

A tag is code or a pixel embedded in a web page, or email that can be used to collect information, deliver cookies, and track user activity. Scripts are small programs embedded within our code that allow the functionality like displaying content.

Google Analytics

We use Google Analytics to understand how visitors engage with our Site. It helps us compile website analytics reports, determine conversions, analyze website traffic, and provide other services related to our Site and internet usage. The Google Analytics privacy policy is available at https://policies.google.com/privacy. To opt-out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout.

Changes to this Privacy Policy

We may modify this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the updated policy here with a new “Last Updated” date. If we make any material changes, we will notify you by email or by posting a notice on our Site prior to the changes taking effect. We encourage you to review this Privacy Policy periodically to stay up-to-date about our privacy practices.

How to Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Eden & Olivia

Email: [email protected]

Address: 123 Main Street, Anytown, USA 12345

Thank you for taking the time to review our Privacy Policy.